Contact Us

Privacy policy

KCI Privacy & Terms



KCi Networks (KCi) is committed to the protection of privacy. That is why we respect and protect the confidentiality of personal information provided through the forms on our website.


Cookies are used to assist navigation on the pages of this website. They do not involve the collection of personal information on visitors. At any time, you can block cookies through your browser, although this may prevent you from using some features of the site.

If you are using a device in a public space or sharing a device with other users, make sure you delete all the information in the browser history before terminating your session.


When you access our website, the server automatically collects the information needed to send files that are compatible with your device. The information collected is as follows:

●     your Internet service provider

●     your IP address (the numerical address that precisely locates a device connected to the Internet

●     your browser type (such as Firefox or Explorer) and operating system (such as Windows or Mac OS)

●     the pages you visit

●     the date and time of access to each page

●     the address of the referring site if you access this website from another site.

Most of the information collected automatically does not reveal your identity. It is collected solely to meet the technological requirements of Internet communication.


We keep the following information for a period of 7 years:

●     Full Name

●     Postal code

●     Email

●     Phone number

●     Title

●     Business name

The personal information we hold is voluntarily submitted through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and/or logs to gather information about you.


Your personal information is collected by means of a form, namely:

●     Making appointments

●     Contact

●     Document download

  • Remote Access

●     Newsletter subscription

●     Event registration

We use the collected information for the following purposes:

●     Making appointments

●     Contact

  • Remote Access

●     Communications

●     Advertising


●     We are committed to offering you the right to remove your personal information from our database.

●     The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

●     The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.


We are committed to recognizing the right of access and rectification to data subjects wishing to consult, modify or delete information concerning them. To exercise these rights


The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

●                SSL (Secure Sockets Layer) protocol

●                SET Protocol (Secure Electronic Transaction)

●                Access management – authorized person

●                Access management – person concerned

●                Network monitoring software

●                Computer backup

●                Development of digital certificate

●                Login password

●                Firewalls

●                Encryption


Occasionally, KCi may ask you to provide personal information in order to identify you, to allow you registration to subscriptions, to receive information on our products and services or to apply for a job offer.

Thus, before each request or sharing with a 3rd party of your personal information, KCi will specify the purposes for which they are requested or shared and will collect only the information necessary for the intended purposes.

Only authorized personnel by KCi, who need it in the performance of their duties, will have access to your personal information.



These conditions govern the use of Please read them carefully and let us know if you have any questions.

The content of the pages of (KCi) is presented for informational purposes only.


Occasionally, KCi may ask you to provide personal information to identify you, to allow you to subscribe to subscriptions, to receive information on our products and services or to apply for a job offer.
Thus, before each request for personal information, KCi will specify the purposes for which they are requested and will only collect the information necessary for those purposes.
Only persons authorized by KCi and who need it in the performance of their duties will have access to your personal information.
KCi recognizes the confidential nature of this information and undertakes to take all reasonable measures to ensure its confidentiality. Thus, for security reasons, all personal information transmitted to this site is encrypted to protect it against interception and hacking.
KCi undertakes to take measures to ensure that the information contained on this site is as reliable as possible. However, KCi cannot guarantee that this information is, always, accurate and up-to-date and disclaims all responsibility of any kind whatsoever in this regard. The use of the site is conditional on the acceptance of this risk by the user.


Any user who accepts the conditions of use of this site is governed by the laws of the province of Ontario and by the jurisdiction and exclusive jurisdiction of the Ontario courts for any dispute or direct or indirect damage relating to the acceptance and use of the site.


KCi may use cookies, called “cookies”, which are placed on the hard drives of visitors’ computers; these “cookies” are used for site management purposes and in order to personalize your navigation. You can deactivate the “cookies” option in your browser; however, where applicable, certain site customization may be inaccessible to you.

Other sites

Various links to other sites are made available to you on this site; however, KCi does not endorse and is not responsible for the content of these other sites, or their possible modification, these being subject to their own terms of use and confidentiality policy. As a result, KCi is not responsible for any damage, direct or indirect, resulting from the use of these hyperlinks and cannot guarantee that they are free from viruses or other problems likely to affect their use.


KCi is in no way responsible for any damage of any kind whatsoever, resulting, directly or indirectly, from the use of the site or the inability to use it or the information it contains, from any action or decision that has been taken based on the site or the information it contains, even if KCi has been informed of the possibility of such damage. KCi cannot always guarantee the availability of the site.

Copyrights & Trademarks

The information available on this site is protected by copyright laws; it is therefore strictly forbidden to copy, reproduce, publish, distribute, or otherwise use, partially or totally, except with the written permission of KCi. The user of the site may, for strictly confidential purposes, use the information contained in the statements relating to the personal file.

The names of products and services which appear on this site are trademarks belonging to KCi. No logo, graphic, sound or image of the KCi site may be reproduced or retransmitted without the written permission of KCi.


The terms of use apply to all transactions made on this site. By carrying out transactions, you acknowledge that from a legal standpoint, the use of your username and password constitutes your signature and that it is your responsibility to ensure that they remain confidential. KCi is not required to verify the true identity of the people who use your username and password. The user undertakes to inform KCi of the use of any unauthorized person of his username and password.

Furthermore, you also acknowledge that KCi is not responsible for, in any way, loss or damage which may result directly or indirectly from a transaction carried out in accordance with a request made by a person using your username and password.

Judicial Council

The transactional section of the site is exclusively reserved for customers. Thus, access to this part of the KCi site is strictly limited to people to whom a username and password have been granted at their request. Given the strictly confidential nature of the information contained, KCi has implemented security measures to ensure the protection of this confidential information.

The user is also responsible for taking and applying security measures to protect their access to the reserved section of the KCi site, by not disclosing their username and password and by keeping them in a safe place. The user undertakes to respect the terms of this legal notice and the conditions of use and understands that he is responsible for any damage or prejudice resulting directly or indirectly from non-compliance with the rules set out therein.

Reserved rights

All rights which have not been expressly granted here are reserved.