About us

As the Administrator at KCi, Jeren takes care of financial records, reports and manages accounts receivable and payable. She is also interested in every aspect of the business and how it runs. She is consistently looking for ways to offer even better customer service and improved methods of communication with our clients and community.

Our Customer Service Expert, Jamel is considerate, diligent and a natural problem solver. He understands the need to keep data safe and computers healthy. He works closely with our clients to give them peace of mind while they focus on running their business. Problems never arise at a convenient time but when something stops working Jamel and our team are here to help you solve the problem.

Jamel grew up in Ottawa and feels he is the right fit for KCi because he believes in building relationships with our clients. He takes a lot of pride in his work and is eager to keep building on his experience as he builds his career with our team.

Sam Kaddoura is the Founder & Owner of Kaddoura Consulting Inc (KCi). He grew up in Ottawa with parents who instilled in him the real value of a strong work ethic, of building lasting, trusted relationships and of solving problems. He was one of those kids who loved to fix things and turned his hand to computers very early on.

Sam built KCi to stand apart from other IT service providers. His success is based on investing time in getting to know his clients business, their team and market sector in order to develop and maintain the best technical solutions available.

With over 25 years serving clients in a multitude of market sectors, Sam brings a depth of experience with him to solve your issues and support your business. He remains as committed to learning about new solutions and technology as he did the day he started his career.

Sam has built the KCi team through carefully seeking out problem solvers who are people orientated, and who are equally keen to learn. So, whether you are dealing with Sam directly or with one of the team, you’re guaranteed personalized service and thoughtful solutions every time.